An internal application which allows performance tracking for hospitals within THR’s network.
The Problem: THR has a vast network of hospitals across Texas, each with their own tracking system and no centralized overview into the data.
The solution: Create one tool that would uniformly track performance at each hospital and allow managers at all levels to see permissioned performance data.
Challenges
Challenging structure. The app had to allow for the highest levels of management to see data at the top as well as for them to dig through 4 levels of the org chart – c-suite, area performance, hospital performance, division performance
Users: Executives, Division Managers, Hospital Managers, Department Managers
The Process:
- User Interviews – Individual and Group
- Journey Mapping
- Wireframes, Comps, Prototypes
- Iterative design: discovery, design/build, and review
The Team:
- Sr. Product Designer (Me)
- 1 UX Researcher
- 1 Project Lead
- 1 Front-end Developer
- 1 Graphic Designer
Physical Whiteboard for Project
Wireframe for Chart View
Wireframe for Chart View (Alt.)
Mock-up Chart View
Wireframe for Table View
